The Organization

Davis Whole Family Health

  • Industry: Healthcare

  •  Size: 4-7 Employees

  •  Partnership Started: February 2024

  • Services Provided:

    • CFO Services: budgeting and planning
    • Month-end close management
    • Custom reports and KPI tracking

The Challenge

When Davis Whole Family Health partnered with Onward Financial Services, they were facing the complex challenges of building a healthcare practice from the ground up:

  • Financial Uncertainty: Limited visibility into financial health and performance metrics
  • Process Gaps: Lack of standardized financial procedures and controls
  • Growth Planning: Difficulty forecasting and planning for sustainable practice expansion

Our Approach

Relationships

  • Took time to understand Dr. Davis not just as a business owner, but as a physician with unique priorities

  • Established regular communication channels tailored to the practice’s workflow

  • Created a trusted advisory relationship for testing growth ideas and opportunities

  • Developed financial goals aligned with both the business model and personal vision

Processes

  • Standardized expense management procedures appropriate for healthcare operations

  • Streamlined communications between clinical and financial operations

  • Established clear month-end closing procedures

  • Eliminated inefficient back-and-forth spreadsheet sharing with structured information flow

  • Created consistent monthly financial review cadence

Technology

  • Advised on best practices for managing transactions in cloud-based accounting software

  • Developed custom dashboard reporting to display key performance indicators at a glance

  • Established transaction based communication, no more back and forth lists

  • Designed detailed, easy to read, professional financial reports

The Results

By partnering with Onward Financial Services, Dr. Davis was able to spend more time providing exceptional patient care to Northern Arizona and less time searching for quality data or wondering if the books are accurate. Together we have achieved:

  • Financial Stability: Transformation from financial uncertainty to stable, consistent growth
  • Time Savings: Eliminated hours spent on manual financial tasks and spreadsheets
  • Clear Visibility: Simple dashboard reporting providing immediate insights into practice health
  • Informed Decisions: Data-backed approach to evaluating growth opportunities
  • Professional Focus: More time dedicated to patient care rather than financial administration
  • Strategic Planning: Ability to set and track measurable business objectives

How We Can Help Your Practice

Like Davis Whole Family Health, your healthcare practice deserves financial management that supports both your clinical excellence and business success. Contact Onward Financial Services today to discover how our relationship-focused approach, streamlined processes, and technology solutions can transform your practice finances.